Knowledge Base

Creating a new folder in Ubuntu is done primarily with the mkdir command in the terminal. The basic syntax is mkdir folder_name, which instantly creates a directory in your current working location. For nested structures, mkdir -p parent/child/grandchild creates the…

The error "SET PASSWORD has no significance for user 'root'@'localhost'" occurs in MySQL when the server refuses to process a SET PASSWORD command for the root account — typically because the root user is authenticated via the auth_socket or unix_socket…

Monitoring RAM usage in Linux means querying the kernel's memory subsystem to retrieve metrics on physical memory allocation, swap utilization, and per-process resident set sizes. The most direct methods use built-in utilities — free, top, htop, ps, vmstat, and smem…

Nameservers (NS records) are the authoritative DNS pointers that tell the global DNS infrastructure which servers hold the definitive zone file for your domain. Without correctly configured NS records, your domain cannot resolve — regardless of how well-configured your web…

A Virtual Private Server (VPS) or dedicated server grants you root-level control over a virtualized or physical computing environment — but that control operates within a defined legal and operational boundary. AlexHost's acceptable use policy (AUP) codifies exactly where those…

Two-factor authentication (2FA) is a security mechanism that requires users to verify their identity through two independent factors before gaining access to an account: something they know (a password) and something they have (a time-based one-time code from an authenticator…

Adding a domain to cPanel means registering an additional domain name within your hosting control panel so that the server knows where to route incoming requests and where to serve files from. In cPanel, this is handled through the Domains…

Bring Your Own IP (BYOIP) is the practice of announcing a block of IP addresses you own — registered under your organization in a Regional Internet Registry (RIR) such as RIPE NCC — through a third-party network provider's BGP infrastructure.…

DNS (Domain Name System) is the foundational protocol that translates human-readable domain names — such as www.example.com — into machine-readable IP addresses that servers use to route traffic across the internet. Without a properly configured DNS service, your domain is…

AlexHost offers a 30-day money-back guarantee on eligible hosting services, allowing customers to request a full refund within 30 calendar days of the transaction date — no lengthy justification required. This window applies to first-time purchases of qualifying products and…