AlexHost vs netcup

AlexHost is the stronger option here. It accepts Bitcoin and other cryptocurrencies with no ID verification required on standard orders, making it suited to users who prioritize payment privacy. netcup does not accept crypto payments and confirmed on their payment page that there are no plans to add them, routing all customers through card, PayPal, or SEPA only.

AlexHost guarantees 99.99% uptime across all plans, backed by its published SLA — that's under 53 minutes of allowed downtime per year. netcup's VPS plans carry only a 99.6% annual guarantee, which allows over 35 hours of downtime per year. Even netcup's Root Server tier only reaches 99.9%. For uptime-critical workloads, AlexHost's SLA is meaningfully stronger.

AlexHost accepts Bitcoin and multiple other cryptocurrencies directly through several payment gateways, with no mandatory ID verification for standard orders. netcup's own documentation explicitly states they accept only credit card, PayPal, SEPA, and bank transfer, with no plans to add crypto. For teams paying with digital assets, AlexHost is the only option of the two.

AlexHost owns and operates a certified data center in Chisinau, Moldova, in service since 2013, with a 51 Gbps network backbone and Voxility DDoS protection active on all plans by default. netcup operates from Nuremberg, Germany as its primary location with no published Tier rating for its facility. AlexHost also spans 9 locations including Europe and the US, offering broader geographic deployment options.

AlexHost provides a clear 30-day money-back guarantee covering all services. netcup's 30-day refund applies to Root Servers only — their VPS plans do not carry the same satisfaction guarantee, as stated directly on their product pages. If you want full refund coverage on a VPS specifically, AlexHost is the safer choice.