Compare AlexHost vs HostSailor

AlexHost holds ISO/IEC 27001:2023 certification covering its own company operations — a third-party audited standard for information security management that is increasingly required by enterprise buyers and regulated industries. HostSailor does not list any ISO 27001 certification on its website. For businesses with compliance requirements or formal vendor assessment processes, AlexHost's certification provides documented assurance that HostSailor cannot currently match.

AlexHost guarantees 99.99% uptime backed by its SLA — under 53 minutes of allowed downtime per year. HostSailor's published SLA guarantees 99.9% monthly uptime for network and power, which permits up to 8.76 hours of downtime per year. For production workloads where contractual uptime matters, AlexHost's SLA is a full order of magnitude tighter.

Both providers accept Bitcoin on their VPS plans. AlexHost accepts Bitcoin and multiple other cryptocurrencies with no mandatory identity verification for standard orders, and crypto payments are covered by the 30-day money-back policy. BTC refunds carry a $20 fee (minimum payout $100); USDT TRC20 refunds carry a $5 fee. HostSailor accepts Bitcoin for VPS but offers only a 14-day money-back window across all payment methods — half the evaluation period AlexHost provides.

AlexHost owns and operates its own data center in Chisinau, Moldova — underground, in service since 2013 — with a 500 Gbit/s network capacity and Voxility enterprise DDoS protection active on all plans. HostSailor runs its own servers in Amsterdam and Bucharest in data centers it does not own, and does not publish a Tier certification or a network backbone figure for its infrastructure. AlexHost also holds ISO/IEC 27001:2023 as a company-level certification, which HostSailor does not list.

AlexHost provides a 30-day money-back guarantee on first-time purchases of eligible services. Domains, SSL certificates, VPN and third-party licenses are non-refundable; dedicated server and colocation refunds carry a 5 EUR setup fee and a 30% processing fee. HostSailor's refund window is 14 days — confirmed across multiple independent reviews and their own documentation. For buyers who want more time to evaluate a VPS before committing fully, AlexHost gives you twice as long to test the service risk-free.